Hi. I am wondering if anyone has any info about the Tattoo ticketing app. We'll be on the 8 Day Scotland tour that starts Aug 2nd. I purchased tickets to the Tattoo for Aug 9th back in January, requested delivery via their app, got my receipt/confirmation that clearly states that that document is not a ticket, that the actual tickets wouldn't be available via the app til 2-3 weeks prior to the show, that they would email with app info later - all fine.
I still haven't received info about the app. I've emailed them a few times and keep getting a canned response that the snail mail tickets have been sent but the app hasn't been opened yet. I found and downloaded the app anyway and it says that the QR code won't appear on the app til 2 days prior to the show. But the app also confusingly says "there are no tickets associated with your email address". I am hoping that that just means the tickets haven't been issued yet, but does anyone know? I'm getting worried that I won't be able to access my tickets because of some disconnect to my email. I'm assuming I'll never hear a tailored answer from the Tattoo. I'm braving the craziness of the Fringe just to see the Tattoo so I really hope I get to see it! Thank you for any thoughts!