I have tried to contact them but no answer. I want to ask about an existing reservation. Any advice?
The details on their webpage are
+44 (0)131 622 8120
Reception Email: firstname.lastname@example.org
Is that what you used?
Yes, I have emailed that address twice now. I will try sending it again there.
Why don’t you phone them?
Phone them. It's not as expensive or insane as you think. I talk with UK every weekday. :) It's five hours difference between the UK and NYC. 9 AM US / 2 PM UK.
I did phone them and got the info I needed. Thanks for your advice!
glad you've had a result