We are flying from Boston to Lisbon in October and have an apartment booked for our first 3 nights. Unfortunately there is no luggage storage available at the apartment but the host suggested we use an app called luggit. I just installed the app and ran through the process of scheduling pick up and drop off. It looks like we can arrange to have our luggage picked up at the arrivals of the airport in the morning then dropped off at our apartment later that day. There are 4 of us so for 3 large bags and 4 small bags (under 10kg, which is TAP carryon) it will cost ~$50.
I'm wondering if anyone has ever used the app, or another similar service. I think the cost seems reasonable, especially since we may decide to get the lisboa card which means without luggage we can just jump on the metro and head into the city where ever we want to go for the first few hours before checking in at 4pm. But I'm just a little concerned about the whole process, how reliable is it, etc. If we wanted to take our luggage with us on the metro we could also have pick up at the Oriente station which would only save a few dollars. I'm more concerned about the process than the cost. Any insight is much appreciated. Thank you.