My spouse and I also have plans to go to Portugal soon, so I have been following this thread with great interest. We are fully vaccinated and will be the tourists who are wearing masks.
The US Embassy & Consulate in Portugal updated their page on 05/26/2022 and have a new section on what to do if you test positive for COVID while traveling in Portugal. https://pt.usembassy.gov/covid-19-information/
These guidelines state the need to contact the Portuguese National Health Authorities (SNS24), quarantine and obtain a Discharge Letter (Declaração de Alta), along with instructions on how to do so. The embassy also included this additional information about the challenges that travelers are facing when trying to follow these steps:
"NOTE: The SNS24 number is experiencing extremely lengthy wait times, up to several hours. U.S. Citizens that have tested positive for COVID and require a Declaração de Alta to travel have reported significant difficulties initiating contact and receiving travel clearance documentation.
Especially with respect to travelers, the Portuguese health authorities have been unable to provide clear and consistent guidance or support for addressing tourists who test positive for COVID. While the Embassy will continue to attempt to assist where possible, travelers should be aware of the risk and general lack of guidance for obtaining adequate travel documentation (Declaração de Alta, travel clearance, or other recovery certificates) to return to the United States.
Non-resident visitors who contract COVID in Portugal should be prepared for unexpected costs and extended travel delays due to difficulties obtaining recovery letters from Portuguese authorities. The U.S. Embassy will continue to work closely with the Portuguese Government to clarify Portuguese processes for our citizens."
Has anyone here gone through the process of contacting the Portuguese National Health Authorities to report a positive COVID test and/or obtaining a Declaração de Alta? If so, might you be willing to share what you learned from this experience?
Thank you very much!