We had reserved a Thrifty rental car for pickup in Coimbra today. When we arrived at the store address, which was posted on the website, the office space was empty. There was a 3x5 card taped to the window with the new location. We don’t speak Portuguese and couldn’t find any English speakers. We eventually got our rental, but it took two taxi rides and a lot of stress before we got the car. CALL BEFORE YOU GO.
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