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Credit Card usage in Lisbon and Porto

Another report of mine about our recent Lisbon/Porto experience. I feel like I’m really reporting back on experiences that help settle the various anxieties that I had prior to the trip :) Hahaha.

Ok, so one of my initial worries was about how to pay and how much cash to take out. Like y’all have experienced, tap-to-pay is really ubiquitous in Lisbon and Porto and yes, there are a very few experiences where cash is needed or where cards need to be swiped instead of tapped.

We have Apple Card (a Goldman Sachs mastercard); PenFed credit card (visa); and husband also has US Bank (I think it’s a visa). All have zero foreign transaction fee and all can be added to the digital wallet of the iPhone and Apple Watch.

I had almost zero problems with using my Apple Card which was the one I used most of the time. I used tap-to-pay most of the time and I think the only places I needed to swipe was at the metro station.

One odd experience though, but it was resolved by using another card:
- I used my Apple Card to buy tickets/trips on the Porto metro and initially that worked fine; this was a swipe experience as tap-to-pay is not available in those machines. But, when a few days later I went to add more trips to the metro card, the machine asked for a password, so I pressed 0000 and that was rejected. I restarted the process and when it asked me for password, I press Cancel. Sometimes, pressing Cancel will advance to the next screen, but this time, pressing Cancel really just cancelled my entire transaction. So rather, than fuss more with my Apple Card, I used my PenFed credit card and it went through without asking me for password. shrug don’t know what was going on.

Overall, I feel like it was easy to navigate Lisbon, Porto, and Sintra with only credit card. From what I can tell, at least those three places in Portugal widely accept credit card.

I know decades ago, credit card or debit card usage for payment was not common in much of Europe. Has this changed or is it changing now?

We did carry some cash and where cash is probably easier to use than credit card is at local markets (the open stall markets for veggies, for example), a few places advertised cash only like one restaurant we ate at.

I also learnt that when credit or debit card is not accepted, the sign (at least for English readers) that is communicated is “No Multibanco” or a slash across the MB logo. At first I thought that just mean no ATM available but no, it really means no cards accepted. :)

And finally, we were eating at this family-run pasteria where one of the employees (owner??) was really friendly and didn’t speak much English. We didn’t realize there was a lower limit for credit card usage until after our breakfast we approached the counter and saw a sign that suggested cards only accepted if cost of meal is 5 Euros or up. I started signally that we can buy an extra something to make it up to 5 Euros, but the retailer was so friendly, waved his hand which I read as something like “No worries” and just accepted our tap-to-pay credit card. I think for 2 drinks and 2 or 3 pastries the cost was like 4.50 Euros. I keep thinking, there is nowhere in the US that I have been or lived in where you can get something like this for 4.50 Euros. In fact, I’m sitting in a cafe back in the States and the cost of my plain black coffee alone is about $3!!

Posted by
6585 posts

On our recent trip we were able to use CCs most of the time. Some cafes and lesser sites only accepted cash for entrance fees. Our hotel in Óbidos only accepted cash and we did find a petrol station that did NOT accept CCs. Didn’t notice that until I had pumped 30€ worth. We had cash so it wasn’t an issue.

Earlier this year we came across a few places in France where the minimum was 15€ to use a CC.

Posted by
350 posts

I have heard that using cc for petrol stations and toll can be problematic. I've never had to experience because we never drive when I'm touring, but can imagine needing to have better contingency plans if we did.

Posted by
72 posts

I just got back from walking the Camino.... I found that my Visa card only worked on certain machines. On the machines that did not accept my card I had to use my debit card. And, in my humble opinion, carrying cash is not a problem.

Posted by
200 posts

We are in Spain and going to Lisbon in two weeks. We "tap" 95% of the time. Some places won't take cash but I would still take some Euros.

Posted by
6585 posts

Trying to pay at the pump with a CC has been an issue, so I just go inside and pay. It has to do with the card readers at the pump. In the case I mentioned, no credit cards were accepted at all. It was a strictly cash only station. For those headed to Portugal, it was an Intermarche station. Surprisingly, my Costco card worked at the Costco just outside of Madrid.

For tolls, I just went to the manned booth in case there was a card issue. There wasn’t.

Posted by
1680 posts

Yes, CC’s are widely accepted but I want to throw something out to the RS universe to think about.

Portugal is a poor country, even if it may not look like it to the tourist. Average wages are still below €1000 a month. The smaller establishments, especially, really appreciate people paying in cash. The store or restaurant has to pay a small percentage every time someone uses a credit card. This may not seem like a big deal to those of us that are not living with very minimal income, but this can be a very large deal to a very small establishment in Portugal.
After living here for eight years, I still try to use cash when I can for this reason. Of course, I still use my debit card and my credit card occasionally but I really try to do everything I can to help the smaller establishments by using cash when I can.

Posted by
32 posts

We also have been using cash since we learned that many credit card companies foreign to Portugal charge merchants up to 30% for each transaction. We’ve limited our credit card usage to paying for our hotels only.

Posted by
350 posts

@kathrynj and @shirin, thank you both for providing another perspective, especially how usage of CCs affect smaller shops. It’s a good one to be reminded of.

@les, I agree that carrying cash isn’t a problem. An advantage of paying by card is that I do get an itemized list of my own expenses which makes tracking these things a lot easier. But two other posters also pointed out the cost it creates for smaller retailers so there’s that too.

By the way, does the use of a debit card incur additional costs for the retailer? I thought it was only credit cards that created that issue.