Visiting Auschwitz with mobility issues

I can answer your question about a public tour company that will directly transport you from Krakow to Auschwitz: KrakVille Tours (it's a strange name): https://krakville.com/. I used them in 2015. However, there are numerous other companies in Krakow offering tours. You'll see a lot of advertising in Krakow offering tours.

I believe you can take the shuttle from Auschwitz 1 to Birkenau even if you take a self-guided tour based on what I saw over my two visits to Auschwitz, but that's a guess.

Consult Rick Steve's most-recently-update guide for Central Europe as he provides good detail on transportation options.

A visit to Auschwitz is quite sobering and moving.

I have a hard time keeping up (walking) with guided tours so I prefer not to join one. I can't seem to find the link to get the self-guided tours ticket or is that option no longer available?

Self-guided tours are only possible from 4pm in October.- you need to scroll down in the booking system, below all the other tours. Also, book early because Auschwitz gets a lot of visitors, in October maybe less than now but still, if you are going on a weekend, you may see all passes gone if you leave it too late.
You can use the shuttle bus between Auschwitz I and Birkenau and yes, there are taxis in Oświęcim (just google it). There is also a bus to/from the train station to Auschwitz that runs from April till end October https://www.mzk.oswiecim.pl/pl/informacje/aktualnosci/471-linia-m-muzeum-auschwitz.html

There are companies that exist solely to facilitate travel for people with physical disabilities of all types. I discovered them while trying to arrange a trip to the Holy Land for my husband. I have no idea if there’s a company in Krakow/Poland that does this, but it would be worth a look.

Thank you all for your advice and quick replies. I just got an email back from auschwitz.org
( [email protected]) and it looks like we cannot make reservation for self-guided tour online. Just like we have to notify them via email to reserve a wheelchair, we have to give them details of when we plan to visit and per the reply, they will do the booking. I will try this way and will report back. I am also going to try to research travel companies that cater more to people with mobility issues--I am new to these limitations so it takes a mind shift. If you had a good experience with one would love to try them too. Thank you again everyone!

That's weird. I checked a few dates in October and there are lots of entry passes for self-guided tours ("tour for individuals without an educator") so unless it's something to do with you having to book a wheelchair, booking online is no problem for anyone else.

As qq indicates above, self-guided entry is available online, and these sessions are only available at the end if the day - from 4 pm in October..

Found this notice regarding self-guided entry on the Museum's ticketing website, showing that they have had to make adjustments due to over-tourism and apparent fraud by unscrupulous tour operators:

https://www.auschwitz.org/en/museum/news/changes-of-some-entry-regulations-at-the-memorial-from-may-2025,1758.html?_gl=1*1jzmoqe*_ga*NTA2NDk2NjYyLjE3NTE4MzIxMTE.*_ga_ES4EZDDBMD*czE3NTQxNjAyMDEkbzYkZzEkdDE3NTQxNjAyOTkkajU4JGwwJGgw

Keep in mind that it's a relatively long trip from Krakow, so to preserve your strength, you may want to consider a private transfer - I believe there are references to a few drivers in thr RS guidebook.