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New Schindler Factory ticket rules

I'll be in Krakow late September/early October and plan to visit the factory, and I see the ticket rules have changed as of May 1, 2025. In person tickets will no longer be sold at the visitor center, only the factory ticket office.

As for online ticket sales, the website says they go on sale 120 days in advance but it seems (just after a quick check) that in practice they are being released 90 days out. Does anyone know if each day's tickets go on sale at midnight local time (similar to the Vatican Museums ticketing system) or if they get released in chunks? Or, anybody have any luck getting them in person at the ticket office on the day?

Posted by
295 posts

You can check yourself when exactly tickets are released. In my opinion pinpointing the exact time is not necessary. It's not the Vatican. Yes, a lot of people get them at the ticket office.

Posted by
29111 posts

When I visited Krakow during the summer of 2018, I bought my Schindler Factory ticket online, a bit ahead of time. When I arrived for my first-entry time slot, there was a sign on the door, saying tickets were sold out for that day. Late September isn't the same as summer, but then again, 2025 is not the same as 2018.

I don't think they sell a huge number of tickets for each entry period. The area toured isn't very spacious. I'd definitely buy the ticket in advance. How far in advance would depend on how much timing flexibility you have.

It's online Auschwitz tickets that been the most popular in the area. They were sold out for the best eight days at the time of my 2018 trip. The policy at the time--which may have changed--was to withhold some tickets for sale at the camp/memorial, but the line for those tickets was long, outdoors, amd unprotected from the weather. <>

Posted by
52 posts

I've been watching the site for a few days now and it always says "Brak miejsc" for regular individual tickets, and guided tours are sold out for 10:00 and 12:00 time slots virtually every day before I can get to the site.

So far, it seems like they're only selling up to mid September so I have a couple weeks to figure out the process, but I'm still unclear as to when they go on sale. It doesn't seem to be midnight Polish time. I normally prefer to visit such sites at my own pace, but if I strike out, I may just end up booking the 16:00 guided tour when it goes on sale as those seem to be available for most days (though it is about twice the price).

Also, yes, I plan on buying my Auschwitz ticket well in advance but the options there seem more straightforward.

Posted by
104 posts

Today, I tried to secure tickets today for July 10, and it appears the only tickets available at the official museum site for "Oskar Schindler's Enamel Factory" in July are for Saturday, July 19, at 4:00 PM, for a tour with an English-speaking guide, and ... there is no other group tour available at all. The option for an individual ticket is grayed out for the month as well.

We have a day-long tour scheduled with Marta Chmielowska from the Rick Steves guidebook, and our group is supposed to get our own tickets. Of course, I will write to Marta to ask for advice, but does anyone else have any advice regarding how I might be able to secure tickets for a group of eight on the day we need? Is it likely a middle-man operation like Viator would sell tickets just for the museum?

Thank you in advance for your positive responses.

Posted by
29111 posts

I don't know anything about the current ticket situation at the Schindler Factory, but it is not unheard of for tour tickets and independent-visit tickets to go on sale at different times for a place of tourist interest. It has definitely happened in the past for the Vatican.

It is a fact that for most places with timed tickets, the morning-entry slots seem most popular and most likely to sell out first. Commercial tour groups like those early slots, and many tourists also prefer them--if they can get them--in hopes of somewhat less-crowded conditions (which don't always pan out).