Hi. We stayed at the Hotel Wielopole a few years ago and we liked it very much. Easy walk from train station with luggage, through the Planty. Great location, quiet, a couple of minutes to the square, trams, ATMs, everything nearby. Extensive breakfast with pleasant servers (eggs to order if you like). They had coffee and cookies in the lobby all day...a BIG plus for us coffee addicts. We had reservations and when we arrived the clerk offered us a new, lower rate. Really! Using public transportation to Auschwitz did not appeal. We bought a door to door tour through the Wielopole and it was excellent. Shuttle pick up at hotel, tickets, tour, included Birkenau, and return to hotel or drop in town. I don't think the cost was much different that what we could have paid any agent in town. The hotel made the call, we chose the time, and it was done. I found the Wielopole on tripadvisor, and would happily return.