We will be travelling in Norway, Sweden, Copenhagen and Amsterdam in July and planning to use
Go-Europe services for trains and flights. Any good or bad opinions in their customer service. Especially in a difficult situations like missing flights or train connections, etc...
Posted by
Portland, Oregon
5687 posts
No experience with them, but why would you use them vs. booking directly with the airlines or rail companies? What benefit do you get? Better prices? Extra customer service?
Posted by
Basel, Switzerland
8889 posts
Same point, why?
Why buy from a reseller in another continent, when you can buy directly from the company running the rains (or flights)?
If you miss flights or trains, you are governed by the rail or air company's rules, nothing a reseller can do, and it may be easier to deal with the company if you bought direct from them.
See this webpage for how to buy rail tickets online: https://www.seat61.com/Europe-train-tickets.htm
BTW, "Go Europe" is a political party: https://www.go-europe.eu/
I guess you mean "Go Euro": https://www.goeuro.com/ which is: "GoEuro Corp. registered in Delaware, USA"
Posted by
11569 posts
Deal direcrly with airlines, train companies.
Posted by
383 posts
Actually just bought a ticket from Stockholm to Copenhagen with them. Easier because no potential problems with US credit card. Have also used them for Italian and Spanish trains. But I also use the rail ticket sites from the country I am in. I do not think it makes much difference if you you have missed connections etc. My understanding is that goeuro(unlike some other booking sites) links to the country's rail site ...so a ticket would be handled in the same way.
Posted by
383 posts
From Man in Seat 61
- GoEuro.com which links directly to the SJ (Swedish Railways) ticketing system, same prices as SJ, quick & easy to use, small booking fee, readily accepts overseas credit cards, you can pay in various currencies including Swedish Kr, £, € and $.