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Ticket time for Rijks Museum

A few weeks ago I purchased 3 tickets for August 18, 2025 for 10:30 am for Rijks Museum from their online museum site. My tickets each have bar code and number printed below bar code. Each ticket has a different number printed below the bar code. I now want to add another ticket for that same day and time slot. Site is not showing 1/2 hour time slots, only hourly. Does that mean 1/2 hour time slots are sold out and not available? I looked at several dates in the future and none of the dates had 1/2 hour time segments. I'm now concerned that my 3 tickets are not valid and will not be honored. Can anyone explain this? Thank you.

Posted by
1937 posts

The only one that can explain this is the Rijksmuseum. Have you contacted them? It could very well be that they changed their time slot system.

Posted by
1434 posts

If you bought tickets directly from their website, how could they not be valid? But, as suggested I would contact them directly regarding your situation.