Please sign in to post.

Printing a Thalys ticket at Centraal?

Help!
My daughter is currently in Amsterdam- has a Thalys ticket to Bruges that she purchased a few months ago online- but neglected to print it and has no access to a printer now. She does not have the "mobile" version ticket

Will she be able to get it printed at Centraal tomorrow am before the trip? If so- can you tell me exactly where she needs to go to accomplish this? I believe there is a Thalys desk? Will they print it for her?

We have both looked all over Thalys site and can't see how to convert her ticket to a mobile version at this stage.

Posted by
25741 posts

Has she gone into the Thalys counter to ask them?

They might have the answer more accurately than our memories may....

Posted by
2129 posts

Thanks Nigel
She has actually just gone to bed will get up early and get to central really early I think it's an 8:15 train
Hopefully will get it sorted out in am
Of course she just realized she did not have printed ticket as she was packing/ going to bed lol
I think the heat over there may have got to her today and the added stress of a potential ticket problem wasn't helping!

If anyone does know that she can get it printed for sure and responds here I can at least let her know to chill out in the morning.

Posted by
8945 posts

While I'm not 100% sure, if she is in possession of the credit card she made her original purchase, I'm fairly confident that her ticket can be reprinted at the customer service desk. Thalys trains leave on time, so she should give herself some time to deal with this before her departure.

Posted by
2129 posts

Thank you both for your responses. She was able to print ticket at the station- cost her 5 euros!

Posted by
25741 posts

That's good news. Expensive piece of paper though. Cheaper than the alternative.....