We three persons were about 5 m behind the three persons who had just came out of the Green line boat at 15:27 on the quay of the Nemo and maritime museum boat stop on 18th of Oct, 2016
The driver did by 100% sure notice us walking ahead towards the boat in utmost heavy rain on the quay.
But he had evitably pre-decided to take the rope out of the quay in the very same short moment when he opened the boat door for three persons who walked out in extreme heavy rain.
Maybe the driver wanted to avoid any rain water coming into the boat
I did wave my ticket on the quay and was 100% sure that he changes his mind and will let us enter into boat. Only we three were on the quay in heavy rain. No one other tried to enter the boat.
The driver must be dismissed for several reasons:
1. His boat left the quay 2 minutes before 15:30.
2. He did not take into account that it was impossible for us three to wait for the next boat, 25minutes, because our flight would have left us.
3. In a heavy rain it took a long time to ask busy Nemo entrance personnel to try to contact taxi.
They tried for 15 minutes to help us.
Of course we as foreigners did not have any taxi numbers.
4. The driver at 15:30 on Nemo maritime museum quay left an permanent image of the quality of the Gray line and thus all Amsterdam boat personnel
When we entered into the boat at Leiseplain, that driver did give a last eye check onto the quay before deciding to loosen the rope. The dirty behaviour of the 15:30 driver makes me forget his normal decent behaviour.
5. I repeat: there was no chance that the driver of the boat did not see us three on the quay waving our tickets.
6. After having decided to loosen the rope before a normal last check onto the long quay, a normal experienced driver of the boat must have been able to confess his fault and correct the original unproper behavior.
Please, Canal cruise Holland, pay our taxi 25 euros and something about our feelings about the common client service menthality of Amsterdam