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EES: Amsterdam experience

Flew Delta into Amsterdam on April 15 from the US. Landed about 6:40 AM, connecting to a flight to Malta (Schengen) so went through in-transit immigration.

The EES part was a breeze, lots of kiosks (40 or so?), scan your passport, take your picture (you have to take off your glasses), lay your hand on the scanner. We were not asked any additional questions. Do pay attention though, you will then either be directed to lane 1 or lane 2. The message pops up, then disappears. Lane 1 (my wife was directed there) is the e-gates, just scan your passport and look at the camera and out, no passport stamp or speaking to an officer. Lane 2 (where I was directed) was the manual line. which is what took time.

Still, we were through in about 30 minutes tops, maybe 20.

Posted by
4958 posts

Good to hear it’s working. We’ll be flying into Naples next week and need to go through this process. Luckily we do not have a connection.

Posted by
2181 posts

Thanks for your report.
A word of warning though for those reading this. This experience transiting in Amsterdam Schiphol Airport says nothing about how long or short EES will take arriving, transiting or departing from other European airports.
It doesn’t even say anything about going through EES when arriving in Amsterdam, which could be a totally different story altogether. The border police at Amsterdam Airport is chronically understaffed. The airport doesn’t want bad publicity about passengers missing flights or connections, so they made a deal with the border police; the majority of border agents will be assigned to the passport control of departing and connecting passengers. The remainder will check the passports of passengers entering the Netherlands. The airport cares less about arriving passengers missing onward trains, cruises etc than they do about departing and connecting passengers missing their flights. There are reports in Dutch media about the huge lines for EES for passengers arriving at Schiphol. Some passengers claim it took them 2.5 hours to go through passport control when they arrived in Amsterdam.

Posted by
11362 posts

Thanks Paul for sharing the details on your experience with the system at Schiphol, arriving from U.S. and transferring to another Schengen flight. It's really helpful hearing trusted travelers' real-world experiences.