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Checking out a Cycling company

I am a little nervous that I booked a non-legitimate cycling company.
I thought I was booking a different one.
There is Holland Bike Tours and Holland Cycle Tours.
I booked Holland Cycle Tours -- has anyone used this company??
I paid through WISE.com
It is a self -guided tour and they bring your luggage each day.
I am just worried that I made a mistake.

Posted by
18326 posts

I haven't used either but they appear to be two different companies with different contact addresses, and I can't find a single review for Holland Cycle Tours plus their physical address might be a red flag. Are you able to cancel your payment?

Posted by
8 posts

Apparently the website is an english website for booking but the company is under a dutch company
It's actually Dutch Bike Tours

Posted by
2622 posts

The firm you utilized is unknown to me. Having enjoyed multiple self-guided bike tours in Europe, including Holland, I've always booked these trips through an American firm. There is a slight premium in costs, but such is well worth it, given excellent staff and support. You can search various self-guided (and guided) bicycle trips throughout Europe at bike tours dot com.

Posted by
18326 posts

Sorry, I still have doubts about this. Any business claiming nearly 50 years of organizing tours without any reviews is suspect, sorry.

Contact info for Holland Cycle Tours:
BUSINESS ADDRESS:
Jan Luykenlaan 315
2332 DH Leiden
The Netherlands
No phone # on the website, and no ability to change the language from English.

Contact info for Holland Bike tours:
Holland Bike Tours
Staten Bolwerk 44
2011 MN Haarlem
The Netherlands
Phone: +31 23 410 0100

Dutch Bike Tours has completely different contact info than either above:
Contact Information
Dutch Bike Tours
Celsiusweg 12, 6662 PX Elst, Netherlands
NL-6662 PX Elst Gld.
Nederland
+31(0) 24 324 47 12

Hopefully someone other than the OP can come up with more info for sorting this out: will leave it to ya'll.

Posted by
8 posts

I am really grateful for you checking.
I did check in with each hotel to see if I was registered and paid, so. I am waiting on confirmation.
So far, one told me yes

Posted by
8 posts

AND they said it was booked under the DUTCH Bike tours. SO I think my research is correct.
Will see if I hear back by tomorrow before I panic!

Posted by
8 posts

Thank you -- indeed they are a reseller of Dutch Bike Tours. ANd the hotels have Dutch Bike Tours as paying the hotel...so there it is!
I DID panic a little but not for long!
Will report back so at least there's another resource out there.
I think it's meant to capture English speakers.

Posted by
23682 posts

And if you look at the their address in Elst on google maps, you will see it as a location in an industrial estate with a related shop for bike touring equipment, clothing, maps, etc.

Posted by
18326 posts

Good news, then. It's still a little weird that they have zero reviews under their own business name and no phone # but hope it's a great trip!

Posted by
385 posts

They do have reviews, on their own website, at the very top.

Lavandula