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Buying a train ticket using the NS app

One problem I had in the Netherlands was buying a train ticket using the NS app. For some reason, it would not allow me to pay with a credit card - the only option to pay was using Ideal, which of course, I did not have. It was very frustrating so I finally started buying the tickets using the NS website on my phone browser. It's set up the same way but in addition to Ideal, it also offered a credit card option.

Very strange - I spoke to a woman at the GBV kiost at Centraal and she had no clue as to why it did not offer the cc option on the app. But like I said, it was easy to use the mobile browser to order and pay. Just wondered if anyone else had this problem.

Posted by
142 posts

just checked it in the app and indeed.... you can only pay using ideal. The work around is as you said using the website ns.nl/en where it is possible to pay using cc and than load the tickets into the app.

Most likely the app isnt updated yet. The possibility to pay using cc is quite new on the website.

Posted by
142 posts

The app had been updated. It is now possible to pay using a credit card (MC, Visa, AmEx)

Posted by
286 posts

You're right, Floris - thanks for posting an update! That makes it so much easier.