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Amsterdam Tripkey pick-up locations

We were interested in purchasing a Tripkey transit pass for our travels in the Netherlands. When I looked at the website, it looked as if there was only one pick-up location in Amsterdam and, I don't believe, it is close to the Amsterdam Centraal train station. According to Rick Steves travel guide, it lists the DoubleTree by Hilton Hotel (by the station) as an option. Does anyone know if that is still available since it isn't listed on the Tripkey website? Any assistance in this matter would be appreciated.

Posted by
5262 posts

The update to the RS Amsterdam guide, on this website, says Tripkeys "can no longer be picked up at DoubleTree by Hilton Hotel at Centraal station, but can now be picked up at Amsterdam Ticket Shop at Kerkstraat 155a." That's in one of the canal rings south of the center, not nearly as convenient -- you'll need to ride a tram to get your Tripkey for the trams!

If you're flying in, there's a pickup location at the airport Hertz counter.

Posted by
143 posts

Just a small warning about Tripkey. Tripkey seems to have some problems with the pickup locations. On Tripadvisor several people have complained that no cards were available at pick up locations (like Hertz at Schiphol). So if you choose Tripkey, you better have a backup plan. According to Tripkey problems should be solved around June.

Posted by
64 posts

Thanks to both of you for your assistance. I'll take a look at some other options.

Posted by
27728 posts

They keep trying, but they still come across very amateurish. They are after all a very small new startup still. I considered them last year and went with the anonymous OV-chipkaart.

Posted by
143 posts

The product they offer is good for most tourists. It has the same disadvantages as an anonymous and personal chipcard (eg no price cap), but several advantages to the anonymous card (you can use the OV-fiets/public transport bike and you are billed on your cc instead of needing a balance). The problem they still have is the logistics of it all.

In the mean time they have even launched a second card aimed at the city of Utrecht: https://utrechtregionpass.com/ (afaik not available to the public yet)

Posted by
5262 posts

But the people in the pictures on their website look so happy and relaxed! ;-)

Posted by
5017 posts

Uh-oh. We were planning on picking ours up at Schiphol on arrival. I guess I'd better check the pick-up points, if any, in Haarlem, as well.

Posted by
809 posts

We had no trouble picking ours up at Schiphol at the Hertz counter. And if there is a problem, the Hertz counter is very close to the ticket counter and kiosks for the train, so if necessary you could get a train ticket to Amsterdam or Haarlem. There are pickup locations in both cities - though not as many as in Rotterdam. Does anyone know why so many in Rotterdam?

Posted by
5017 posts

Kathleen, your post renews my hope. I did see that Tripkey passes are available at the Haarlem VVV, near our hotel, but I'd rather pick them up at Schiphol. That way we can use them to get to Haarlem on the bus. Of course, we can buy bus tickets at the Schiphol bus station, if necessary.

Posted by
143 posts

"Is the trip key better than the Amsterdam Travel Ticket? 2 day E21 for buses and trains."

That all depends where and how often you want to use public transport.

The main differences between these two:
- Tripkey (just like other anonymous ar personal OV-chipcard) has no price cap. If you travel more/longer, you pay more. ATT is a pass with a fixed price.
- Tripkey (just like other anonymous ar personal OV-chipcard) is valid on (almost) all public transport in NL. ATT is only valid at buses/trams/metros run by GVB, on NS trains between Schiphol and any station in Amsterdam (not between other stations) and on Connexxion buses 397 and N97.

https://en.gvb.nl/amsterdam-travel-ticket

Posted by
1 posts

I just returned from Amsterdam after having gone through all the necessary preliminaries to reserve a TripKey pass and pick it up at the Hertz counter at Schipol. They had none. They knew the Sheraton nearby had none. I spoke to TripKey on the phone and was told that there were 20 cards being delivered in the north of the city at around 6:00 PM if I wanted to try to snag one there. What a joke!! Finally bought the tram pass, which worked just fine. How can TripKey run a business this way? And how can Rick Steves recommend this in his travel book if it is a bust? Hope you have better luck with this than I did.

Posted by
27728 posts

It is clear from other posts that Trip Key no longer has a relationship with the Hertz at the airport so there won't be any there anymore.