Hilton vs Sheraton at Amsterdam Schiphol airport

I haven't stayed at either hotel but have stayed at Citizen M twice. There are mostly fast food options at the plaza level at Schiphol just above the train station, including a FEBO (which is...an experience). Some are open until 22:00 https://www.schiphol.nl/en/at-schiphol/eat-and-drink/facilities?location=Landside

I would probably find food in the city rather than that. Since you have such a limited window be sure to buy your Anne Frank tickets on the official website and within the right time frame (many, many posts on that here in the forum).

Thanks CL. CitizenM is more expensive for my date and the tight bedroom might make me feel claustrophobic.

Thanks for letting me know about food options.
I have it on my calendar to logon eaaaarly on the Tuesday my ticket window opens up.

I am claustrophobic and didn't feel uneasy in the Citizen M rooms, and I had to share with another person on one trip. But given you have less expensive options I'd go with those. And FWIW, you might try logging in to Anne Frank tickets the week before you need them so you can see options, how the process works, and how quickly tickets sell. For your dates you might not have a massive rush but you never know.

Enjoy your trip!

Hello again!

Two years ago we stayed at the Citizen M. It's definitely a unique room - kind of a mix between the efficiency of an RV and the high tech of a 'home of the future'.

A couple of months ago we stayed at the Sheraton. We enjoyed it and can recommend it. We ate dinner at the restaurant there and it was good.

Your idea to pop into the city after dropping off your bags is smart. It's easy to get in and back. That's what we did two years ago. On that trip, we had a drink and did some people watching after our museum visits and then ate a small bite at the Citizen M.

The Hilton never saw an opportunity to charge extra that they miss. The price quoted may not be the final price.

Hi Joy, I’ve stayed at the Sheraton. Nice hotel & very convenient. I didn’t eat a meal there.

I appreciate all the responses. I may keep the Sheraton and cancel Hilton.

I can't help with your hotel question, but a suggestion for a plan B if you're unable to get Anne Frank tickets is the Resistance Museum. https://www.verzetsmuseum.org/en/world-war-ii-in-the-netherlands

We stayed one night at the Sheraton because of a similar situation as yours, and it was very nice, quiet and convenient, but we did not eat any meals there.

We just stayed at the Hilton. No surprise charges. We showed up at 11am and were able to get in our room earlier. Very clean and quiet and the staff was fine. About 200 euros, but we used points. About a 5 minute walk from the Sheraton. Had breakfast at the airport. Went to Haarlem for dinner. Easy to get to. 20 euros for the train one way. Took Uber back to Hilton for about 30 euros.

Hi bill - that’s great to hear. I still have both reservations. So undecided! They are about same price for me now (though I have more points with Hilton).

Joy,
We stayed at the Hilton last year (we also stayed at the Citizen M which we didn’t love; staff great but room a bit too quirky for the 2 of us). The Hilton was fine except for my one complaint: I have never encountered such a slippery tile floor in a walk in shower plus there was nothing to hold on to. I ended up using the tub and handheld shower which was manageable but required care to not spray everywhere. They didn’t have bath mats. Next time I plan to try the Sheraton in the hopes it is better in that regard.

“Went to Haarlem for dinner. Easy to get to. 20 euros for the train one way.”

A one way train ticket from Schiphol to Haarlem should have cost you €8, not €20. From where did you buy your tickets?
BTW: the easiest way to get from Schiphol airport to Haarlem is the bus, not the train. The bus is direct, while the train requires a transfer. The bus is also a bit cheaper than the train; around €6 if you use your credit/debit card to tap in and out.

I just stayed at the Hilton for the 2nd time, a few days ago, on June 1, 2026. I remember the first time I stayed; the walk to the airport was much shorter. That was in December of 2022, so maybe there have been changes to the airport since my last visit. The walk from the terminal is all under cover, and there are moving sidewalks, so it's easy with luggage. The walk to the Hilton goes right by the Sheraton, which is a little closer to the terminals. I do like the Hilton, and there is a day spa with a soaking pool, steam room, and dry sauna at no additional charge, open until 10 pm. The room I had on the 8th floor was spacious and super comfortable. The bar in the lobby area is very nice, and the food was decent. You pay a premium to stay there, but the convenience after a long trip is worth it to me.

Yes, I would eat in Amsterdam before taking the train back, I think you would have more choices.

susanking39 Thanks for sharing your experience and I am glad to hear you had a nice stay at the Hilton. Unfortunately, I don't think I'll have time to use the spa but that is a nice feature for sure.
And I'll plan to eat in the city before heading back to airport/hotel. It all will depend on my ticket time for Anne Frank House. I'm shooting for later in case my incoming flight is delayed.

Keeping this active so I can share my experience in a month.

Hi,

We had a pretty decent stay at the Hilton in 2023 but we were surprised at how long the walk was to the hotel. The walkway is basically the full length of their garage. We've decided to try the Sheraton the next time we end up needing a night there.

As far as food in the terminal one thing that I think is pretty wonderful is an outlet of the Albert Heijn (did I spell that right?) grocery store. It has to-go meals. We grabbed a couple of nice salads and took them back to the hotel and watched British tv and ate. We'd planned originally to hop on the train but there was some problem (I don't remember what) so we decided to just relax. We were ready to come home anyhow, it was nice to not push for one more thing.

@Wanderbug - thanks for sharing! I'll pay it forward after my stay in mid-September and return to this post to share my experience.
Thanks for sharing about the grocery store at the terminal. I have ticket for Anne Frank House at 6pm. And depending on my stamina and weather that day, may stay longer in the city or return early to hotel.

Last year, I had planned to hop into Madrid center for dinner on a Saturday night (had a night layover) but I was so tired after traveling for 9 days in Morocco that I just stayed at the Hilton hotel resting, and enjoyed great dinner at their restaurant.