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Disappointing Experience at Restaurant Breda Amsterdam

We made reservations three months in advance at Klein Breda to celebrate our wedding anniversary, only to have them canceled last minute. We showed flexibility by agreeing to dine at their sister restaurant, Breda, trusting it would uphold the same level of excellence. Unfortunately, our experience fell far short of expectations.

From the moment we arrived, we felt poorly treated. Despite arriving on time, we were seated in an arrangement that made it impossible to face each other—a particularly disappointing setup for an anniversary dinner. When we expressed concerns, our comments were ignored by the staff. Throughout the evening, it was clear we were being served last compared to other patrons who arrived after us. It left us feeling unwelcome, and we couldn’t shake the impression of anti-American sentiment.

We eventually attempted to address these issues with the manager, but instead of addressing our disappointment, she focused on speaking with my wife, who was already upset and simply wanted to leave. At no point did we feel the staff made any real effort to rectify the situation or acknowledge the significance of our special occasion.

For a restaurant charging €200 for a meal, the experience was unacceptable. The food may have been good (though our frustration overshadowed it), but the lack of hospitality and attention to detail ruined the evening.

To fellow Americans or anyone expecting a warm and professional dining experience: I would think twice about choosing this restaurant. Fine dining is about more than just the food—it’s about making guests feel valued—and Restaurant Breda failed spectacularly in that regard.

Posted by
10302 posts

I'm sorry you had such a disappointing experience for something that was important and for which you had chosen months ahead. You really deserved better treatment.

Posted by
4628 posts

I assume that you left a bad review on TripAdvisor?

Posted by
2 posts

No, I did not leave a review on TripAdvisor. I contacted Breda by email, and left reviews on Google, Yelp, and their Facebook page. I never really use TripAdvisor. I left a review here because I originally found the restaurant Klein Breda through a Rick Steves travel forum recommendation.