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Walks of Italy Promo Codes not working

In 2020 Walks of Italy cancelled our pre-paid reservations for Pristine Sistine. They sent an e-mail and promo code which they said was good for 3 years. However, I tried to re-book Pristine Sistine for June of next year and get a message saying the code is invalid. So far, Walks of Italy has not responded to my e-mail inquiry.

Has this happened to anyone else?

Posted by
95 posts

Sorry about Walks not responding. They have a very active Instagram and I’ve responded to their story several times with questions and they’ve always been quick to respond. Maybe ask about the code there? Or Twitter?

Posted by
116 posts

I just used RICKWALKSROME last month but it was for a tour for this coming September.

Posted by
130 posts

Forgot to mention it was two vouchers for a total of $478.00.
Hope they haven't changed their minds.

Posted by
54 posts

Perhaps check your spam for any repies they may have sent you, or double check the email you are sending your questions too. I have been in regular communication with them this month and they have been very responsive. You might also go to their website and intiate a conversation through their chat feature. Good luck!

Posted by
3388 posts

I had this exact same problem. I emailed them, no response. I switched to the chat feature on their website and was able to rebook new tours. The chat feature worked for me.

Posted by
130 posts

Since I reported a problem here regarding Walks of Italy I feel I need to come back and say it was resolved. I initially used an email address listed on my voucher but when I used the "chat feature" on their website I received a response the very next morning.

They honored my two vouchers and booked the tours for me for June 2022. Great customer service!