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Venice vaporetto and bus contactless payment?

***Updated to include bus in title so easier for searchers to find info.

I found references online about contactless payment (aka Tap & Go) using a credit card or smart phone for the vaporettos. It does not mention this in the Rick Steve's book. Is this now available?

Posted by
80 posts

Yes, we were in Venice two months ago. Used Apple Pay for the vaporettos. Very simple and efficient.

Posted by
58 posts

I assume for a 24 hour pass a paper ticket still better? Did you have any experience with this?

Posted by
256 posts

The tap and pay will only charge you the maximum amount for 24 hours, so the 24-hour ticket really isn't necessary. You still need to tap and pay every trip, but it will cap. You will need to tap and pay for each person, so please do that; otherwise, you may be fined if it is checked.

Posted by
58 posts

This is great news. Do you have any links to online rules/instructions? I'm perplexed how I missed this and don't understand why I can't find it on the ACTV site.

Posted by
3681 posts

HH05, did you compare contactless vs 48hr and 7 day passes?

I saw the basic info on the Vaporetto website but it was vague and I wasn’t sure if it is working now.

Thanks all for the update.

Posted by
256 posts

I had firsthand experience with it last October while in Venice. That was my experience: I used the tap-and-go, and my card was charged for the 24-hour ticket price at the end of the period of time.

This was briefly discussed on the last MNT with Ben Green, who just returned from Venice and gave his trip report. It's recorded under the MNT videos on this website.

Posted by
58 posts

Thanks all for the good info. FYI on the guidebook updates I see there is one now addressing the use of the "Tappy" system. It's a good reminder for me to check those updates every so often.

Posted by
7337 posts

If you want the 72 hr pass do you still need to buy a paper pass? Thanks

Posted by
58 posts

@Dan Thank you. I see we can do same with process on bus from airport. This is so much better than paper tickets.

Posted by
1011 posts

For those that have already used it, is the Tap in and out pretty quick and easy? I've been on buses in the past where it took multiple tries to get it to validate and those vaporettos can get crowded, which won't make it easier. If I'm understanding correctly, as soon as you reach the island you can start using the Tap feature and it will automatically choose the best price for you at the end of the day. That sounds too good to be true. I'll be arriving mid day in December, then I'll be there 3 full days, then leaving the next day so I suppose the 72 hour pass for the 3 full days, but individual tickets for the other days.

I'm really glad you asked this question. I've been so focused on my upcoming trip in a few weeks that I haven't thought much about my December trip, so this is helpful.

Posted by
2360 posts

I don't know where the current vaporetto tap machines in Venice are, but a couple years ago the machines to tap passes were always on solid land before you entered either the floating dock or the vaporetto itself. So, you might have to do tap quickly as you walk, but it's not on a crowded boat.

Posted by
116 posts

@Teresa I agree, it's a modern system that makes things easier for visitors. Some people are still reluctant to use it, saying they don't trust the system to calculate the fare correctly.

@KRS From my experience, I'd say it's pretty simple to use. It's not even a new concept, many cities already have something similar.

@nancys8 The vaporetto validators are always on land. By the way, you don't need to tap out when using the vaporetto.

One corner case with tap&pay - at least to my mind - is what happens if a vaporetto stop doesn't have a validator. I remember with paper tickets, you had to manually write the date and time of boarding on the ticket in such cases.

Posted by
1011 posts

Thank you for the clarification. I remember the last time I was in Venice I had a paper ticket and had a heck of a time getting it to validate occasionally. I much prefer Tap as long as the system has worked out all the kinks before I give it a try.

Posted by
1 posts

I watched the recent MNT with Ben Green & saw the Tap to Pay for the Vaporetto. How does this work if you purchase a 72 hour pass?

Posted by
58 posts

@RubyJane it's either or.... use electronic tap always or use the paper pass always. The system calculates best pricing option. You have to use same method of payment consistently.

Posted by
56 posts

This June 2026, the system would not accept our iPhone taps, so we ended up tapping with our actual credit card, which worked fine.

Posted by
30643 posts

The 24-, 48-, 72- and 168-hour passes are valid for periods of the specified number of hours (not calendar days), so calculate the hours carefully to avoid paying too much. For example, if you arrive at 10 AM on a Tuesday, a 72-hour pass will take you all the way to 10 AM on Friday.

No matter what form of payment you are using, you must tap in before going out on the floating dock, including for each vaporetto on a trip requiring one or more transfers. The validator will display a green check mark (currently) if the tap has registered. If you fail to tap in,el you are likely to be fined if an inspector comes along.

Be aware that vaporetti can get so crowded that not everyone waiting at a dock is always able to board the next vaporetto. If you're close to running out a timed pass on your last day, don't cut it too close.

Posted by
58 posts

Just returned. Tap and go worked easily on bus from airport and all vaporettos. Definitely the way to go. Fyi i used a credit card not my Apple phone.