I made a reservation at one of the small places in Venice suggested in the guide via email, sent my credit card info to guarantee and can not get a confirmation. Is this typical of Venice?I haven't had a problem with Rome or Florence. I leave next week and am a little anxious about this
Posted by
Orlando
166 posts
Noreen, if you have waited over 48 hours for a reply, I would say NO this is not typical of a RS property. Since you are on a short timeframe, you may want to send another e-mail to cancel your request and notify your credit card company. Suggest you select another property and start over unless you want to try telephone!
Posted by
Northamptonshire, England
32921 posts
Telephone. Remember that its 6 hours later in Venice than EDT.
Posted by
Carbondale, IL, USA
1201 posts
Try calling , remembering the time difference. IF you have the fax number, fax them a request and at the same time email again.
Posted by
Los Angeles
1825 posts
Check your spam folder.