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Vatican Museum tickets online

Hi,

Today, I tried to purchase tickets for a guided tour through the Vatican Museums and Sistine Chapel. I entered all my credit card info and hit submit. After that, a timer started running at the bottom of the page that said I had x minutes left to confirm the reservation. I tried to reenter my stuff but it wouldn't let me click on pay anymore. I went to my card and it hasn't been charged yet, but now I can't go back to the pay screen. I emailed their help desk, but wondered if anyone else had ever had this problem before and how they resolved it. I can't find a number to call only this email address I used.

Any thoughts would be appreciated.

Posted by
4152 posts

I've never had this issue. Could it be your card? Did you notify the bank that you were going to make this transaction? If not, it could have been flagged as fraudulent.

I would try again to book.

Donna

Posted by
977 posts

Do you use a popup blocker or AdPause or any software that might interfere?