We are preparing for our 8th trip in October. We have always got our train tickets using the kiosks but since our last trip in 2019 (just before Covid hit) I see there is now an Trenitalia app that looks pretty easy. Has anyone had experience using the app? Do you show your phone ticket when boarding? This eliminates having to validate??
Posted by
California 🦋
5211 posts
The trenitalia app (or website) works well, and you may also consider booking your tickets in advance to take advantage of discounted tickets ( Feccia-high speed & Intercity trains)
You’re correct. You can use your phone to show your tickets (basically a QR code) and there’s no need to validate any ticket booked online.
Wishing you a wonderful trip to beautiful Italy!
P.S.
This is a great website for invaluable information about train travel: seat61.com
Posted by
379 posts
I used both the Trenitalia and Italo apps recently and they are super easy. Buy the ticket on your phone, then when the attendant comes around you just show them your QR code and they scan it. No need to validate
Posted by
San Diego, California, USA
796 posts
I was skeptical but downloaded the app on the advice from a friend who spends about 6 months a year in Italy and now I am a big fan. It also allows you to check check schedules, watch the progress of trains in pretty much real time if you are waiting and check the platforms assignments from the train for transfers so you don't have to puzzle at the big board on the platform.
I didn't use it to buy tickets until we got to La Spezia and the ticket kiosk lines were really long and the train we wanted was minutes away, but after that all regionale tickets were purchased on the phone because of the convenience. Especially when you are making plans on the fly being able to see a train scheduled in 5 minutes and instead of being frantic you simply walk to the platform and buy the tickets while you wait.
Have a great trip,
=Tod
Posted by
Colorado Springs
2824 posts
Your electronic ticket will be sent to you as an attachment in a confirmatory email once you've completed the transaction on the app. No validation required.
Just a head's up, but you'll need to show the ticket to the security people at the larger train stations (SMN, etc) in order to gain access to the platforms.
It's pretty user friendly once you become familiar with it, and you really can't beat the convenience- with it we were able to book tickets a few minutes before boarding.