I used the official museum website www. firenzemusei.it to book the Ufizzi and Accademia last week. I received an email the next day stating that I had made the reservation, showing the price, etc. Then it says, in 3 working days you will receive another email with the reservation codes/numbers that you need to bring the the museum. I haven't received this after 5+ working days. Anyone had this experience? Do I just need to wait long or is there a way to move it along? We're leaving in a week and I'd like to resolve it beforehand. thanks -
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