Uffizi tickets

Call them! The phone number is on their website, you can talk to an English speaking operator, you have more choices for times than online - and you pay nothing upfront. It took me 2 minutes for the entire transaction.

Just make sure you take the time difference into account when you call them during
Italian business hours, i.e. 9 hours ahead of California.

Contact your accomodation in Florence & ask them if they will make your reservations. Our B&B in Florence did for our visit last week. Just returned from our Italy trip last night & it was wonderful!

When I purchased tickets online the buttons that you click on to confirm your purchase where still in italian so when I thought I was confirming my purchase I was actually canceling it. If the buttons are still in italian translate them before clicking on the button. If I remember correctly the cancel button is the one that is automatically highlighted. If that doesn't fix the problem, email your hotel and ask them to purchase the tickets for you.

I agree with "Call them" So easy!!

Thanks, everyone! I think the problem was that we needed to ask our credit card company to authorize out-of-country charges. I also found out, in the meantime, about joining "Friends of the Uffizi" which includes admission to all the state-owned museums in Florence. Hope it works!

Try another ticketing website. I use "Weekend In Italy/Florence".

http://en.firenze.waf.it/

Lots of credit card won't accept charges from Italy unless you call the issuer first and authorize the charge. That may well have been the problem.

As for unofficial third-party sites like Weekend in Firenze, they are convenient---but charge more.

The "Friends of Uffizi" membership was something that we purchased. We paid in advance and our passes were sent to us. But you can order them and pick them up at the guest services desk on arrival. They were absolutely the BEST purchase we made. We went right in at the museums, never waited in line. We went whenever we felt like it and didn't need reservations. We definitely saved money over individual ticket purchases.

Kattihouse made the reservation for us.

called to Florence for our visit last summer. Very easy to do.

I actually called the other day and was able to make reservations over the phone.