Please sign in to post.

Trenitalia - "Travel solution temporarily not available for the selected date"

I am trying to make a reservation from Salerno to Florence for 6/18 on Trenitalia and getting this message "Travel solution temporarily not available for the selected date" for the following three Trains - 8509, 9514, and 8418 that depart between 9 and 10am. Does anyone know what this message means?

Posted by
8382 posts

The 3 trains could be sold out in the 9 o'clock hour or the schedule is not complete.
Italotren serves that route also if you can't get Trenitalia but they do not have any tickets for trains in the 9'oclock hour
https://www.italotreno.com/en

Posted by
16 posts

The 3 trains could be sold out in the 9 o'clock hour or the schedule is not complete.
Italotren serves that route also if you can't get Trenitalia but they do not have any tickets for trains in the 9'oclock hour
https://www.italotreno.com/en

Very strange. I am still getting the same message for those three trains on Trenitalia. Do you mind sharing the ticket price for each of those trains? I may just have to go with Italo train that leaves at 8:38.

Posted by
22121 posts

The day before they are 42.90, 30.90, 46.90 respectively. Those 3 trains are faster than other trains because they skip Napoli Centrale.

Posted by
66 posts

Have you tried the Trenitalia app? A year ago when I was planning an Italy trip, I kept having problems and weird messages like that on their website and had much better luck using their app.

Posted by
16 posts

The day before they are 42.90, 30.90, 46.90 respectively. Those 3 trains are faster than other trains because they skip Napoli Centrale.

Yep, which is why I wanted to select one of those.

Posted by
16 posts

Have you tried the Trenitalia app? A year ago when I was planning an Italy trip, I kept having problems and weird messages like that on their website and had much better luck using their app.

Yep, exact same experience on the App. It's so weird, all three bookings are available days before and after 6/18, they're showing that message just for 6/18. I will wait few more days, if no luck I may have to select one that leaves a bit later. Italo's price is a little higher and almost the same journey time.

Posted by
2952 posts

Temporarily unavailable is exactly that: For the moment you cannot reserve seats on these trains. Neither can anyone else. Come back later.

Trenitalia only opens a train for booking when they are 100% certain that it will run.

Posted by
530 posts

I posted in another thread about problems on the Trenitalia site on Sunday. We were booking tickets for 11 people from Poggibonsi to Naples on 3 different computers on the same itineraries all at the same time. Two of the people had zero issues and were able to book, including seat reservations, but I kept getting hung up with the same message you reported when selecting seats and hitting "confirm". I tried multiple times, switched from Chrome to Firefox and then finally went to the app and had no problems booking the tix with seat reservations.

I've noticed when trying to book over the past few weeks I will get the occasional error message but after I try a few times (and close my browser tab) or wait a bit it usually resolves itself. I think sometimes the issue I have is if I've had the same page open for a while or keep adjusting the same itinerary and looking at different times, it glitches. I also always choose the English language option on the top right of the page, so maybe there is something with using the English language version of the page that messes with things? Total guess.