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Trenitalia tickets - Register or not?

I am planning to book train tickets for an upcoming trip to Italy. Do I need to complete a registration in order to properly manage my tickets, or is utilizing the guest login sufficient?

Posted by
23777 posts

Register just in case you need to come back. Not a big deal. It is easier being registered.

Posted by
2 posts

Thanks. I actually started that process and then got hung up when it required me to add a Tax Code/VAT. Not sure what that is for the US?

Posted by
11613 posts

I live in the US and registered a few years ago. Things may have changed, or I may have used an Italian address (probably a hotel).

Posted by
172 posts

If you live outside of Europe, you can't register. I recently bought tickets for an upcoming trip and received them by email. It's all good.

Posted by
927 posts

If you cannot register, make sure you get the PNR number in case the e-mailed tickets get lost somewhere over the Atlantic! If you have the PNR, you can always get your reservation.

Posted by
105 posts

Trisha, I just purchased several Trenitalia tickets last month for our upcoming April trip to Italy. The tax code/VAT thing confused me as well. I then went through the process of checking out as a guest without registering, and everything worked just fine!

You will receive confirmation emails from Trenitalia with your tickets as PDFs, so even without registering, you still will receive the official documents that you'll need.

PS: I just checked my ticket PDFs. Those ticket PDF files include the PNR number. It's listed in a big-sized, bold font at the top of each ticket.

Posted by
11613 posts

Lauren H is right, even as a guest, you will receive a confirmation email and a pdf file with your ticket.

Posted by
7209 posts

I used my hotel's address many years ago when I first registered. To me registering is imperative because paper gets trashed and emails get deleted. In either of those cases I just log into Trenitalia and reprint.

Posted by
32448 posts

trisha,

You might also consider buying your tickets at www.trainline.eu as they sell tickets for both Trenitalia and Italo (as well as tickets in a number of different countries). Registration is also required there but it's very easy, and the website is very user friendly. In many cases you'll be able to print the tickets at home and pack them along.

One point to mention though. When registering your credit card on the Trainline website, it may help to have completed the Verified by Visa or MasterCard Securecode options (that helps when making "card not present" transactions). After that purchases should go through easily.

Posted by
15806 posts

I've never registered and have had no trouble buying tickets online. I'm "anal" about documents, so I both print out the tickets and save them as pdf files on my iPod Touch. I tried to use the e-document this trip, but I couldn't easy find it on the Touch, so I pulled out the paper copy :-)