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Trenitalia site

Hi all,

Last night Carol posted having problems with the direct link to the the CartaFRECCIA application site. I am getting the same message she was getting just trying to access the Trenitalia site at all. No matter how I try, laptop, cell phone, etc, I get the same "Access denied message". Anybody else have this problem?

Posted by
3812 posts

No, I have just tried. What time was in Italy when you got that message?

Posted by
8613 posts

I am getting the same error message. I suggest waiting until after the weekend is over. I am guessing this a system issue.

Posted by
3210 posts

Same here, “Access denied.” PC,iPad, app, iPhone. It’s Putin’s fault. 🇺🇦

Posted by
6657 posts

I had same issue
Was able to purchase my tix on the App though (on iPad)
Still getting error this am on website

Posted by
3231 posts

I have also tried just now...."Access Denied"

What the??

Posted by
6657 posts

Update
All is well with Trenitalia site
Not sure when it sorted out, just checked now

Posted by
56 posts

Perhaps it would help to try using a different browser? When I have trouble on one browser, I usually have good luck when I try a different one. For example, the other night I was trying to contact a hotel about a possible stay. I was using Chrome. Every time I clicked on the email box I was taken to something for What's App. After several attempts, I used Firefox and had no issue with writing/sending the email.

Posted by
6657 posts

The issue the other night was across all browsers on all types of devices, at least for users in USA
It was temporary so probably a system update of some sort.

As I posted above the app worked fine at the time