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trenitalia problem?? monterosso to rome

Hello, sure I am doing something wrong, on trenitalia trying to book tickets for May 18 monterosso to roma termini.. asking for whole personal info setup for password etc. one question is birth country usa not on list??? I just want to buy a ticket!

Posted by
7209 posts

Then say "Italy". Type in your hotel's address as your home address. Whatever it takes to get past that silly portion. Just remember to choose to print your tix at home.

Posted by
6898 posts

Elaine, here's how you purchase tickets on www.trenitalia.com as a non-registered user. This process should get you to the payment page.

1) First, contact your credit card people to let them know that you are going to make an online
international purchase. This will avoid a few problems.

2) Under Passengers, type in your name and surname. That's it. Nothing else. Leave the other boxes blank.

3) Under Contract-Buyer, select Non-Registered User and fill in all five fields.

4) Select your payment method.
5) Accept the General Transportation Condition.

6) Select Continue and make your purchase.

Posted by
68 posts

it will not allow me to continue without user and password there is no area for non registered user??

Posted by
68 posts

it will not allow me to continue without user and password there is no area for non registered user??

Posted by
6898 posts

Elaine, yes there is an area where you can select Non-Registered User. It's under Contact-Buyer-Required. As soon as you click on the Non-Registered User, the fields for user name and password become inoperable. You can't even click on the two fields. Once you've done this, select your payment method and check the box for Accept General Transportation Condition and press continue.

Posted by
68 posts

hello, actually there is no option that says that. I have to sign in. aaugh!!!