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Trenitalia Booking Question

Hi! I am attempting to book train travel for a few different dates later this month. I am using the Trenitalia
official app. When I check various dates and times, I easily find times to my liking. No problem so far. But when I select a particular train, I am finding a confusing fact. Here is what is happening. Once I click on a particular time and then click the little circled “I” (information) next to the time, up pots a different time, generally six hours earlier. This consistently happens, no matter the route, time or day, type of train, etc.

For example, I just looked at one route where the main page said 10:24 - 12:35. Clicked the info tab, it then showed 4:24 - 6:35. A six hours earlier difference. Which is it? Has anyone seen thus? Thanks in advance.

Posted by
351 posts

🤣 So your current location is 6 hours away ... from the Italy timezone.

Ignore the info tab ... in Italy, local and regional trains don't run before 05:00

  1. Can you Try to use www.trenitalia.com/en.html ? Avoid The google translated version of the official site.
  2. On the above site, Click this " i " next to "details". I circled it in red in this screenshot: https://i.postimg.cc/k44sCzxN/Immagine-2026-04-03-153736.jpg
  3. When I click that " i " , I see the intermediate stops and other info: https://i.postimg.cc/PJbQQHHS/Immagine-2026-04-03-154300.jpg The departure time next to the departure station must remain the same: https://i.postimg.cc/Nf9gF0gZ/Immagine-2026-04-03-154904.jpg
  4. On the app, What happens If you ignore the " i " and you pick a fare opening the "starting from" menu over the price? Does the time change?

. in Italy, local and regional trains don't run before 05:00

Yes, they do. And anyway Jim is travelling from Mestre to SMN

Posted by
140 posts

Thanks to both Windyham and Marco for your replies.

First, Marco, I think you and Windyham have merged my question (from JimD, in Upstate New York) with the question from the other poster (Jim from Florida). An easy mistake indeed, and it made me chuckle a bit. Two similar questions from two guys with the same first name! 😂😂. Within an hour and half of one another!

Anyhow…. I think the two answers support one another. Windyham from Belgium referenced the local time and the six hour difference between NY and Italy. I kind of thought that might be the case. And Marco sees no time difference in either the main site or the information site, Why? Because for him, the two are the same - he is in Italy. Thus, put together, the two seem to address my question and together offer a convincing explanation. Again, thanks.

Posted by
6950 posts

We had problems until posters here gave us a tip- to set the time on our computer to local train time. This solved our problem. Good luck!