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Trenitalia app?

Posted by on

Wildly paranoid about making a mistake validating tickets with trenitalia. my daughter recently had bad tram experience in nice and couldn't prove validation. I'm likely comparing apples to oranges but I know this is newer process.

I have four sets of timed tickets purchased already and two of the journeys do not include qr codes ("not valid for travel").

they require activation day of travel. is this complicated and if i'm having trouble with the app can it be done via the web site? anything i should know?

and, for the ones tha have pdf's with qr codes I'm good to go? Right? Just board train?

Thanks in advance

Posted by
23642 posts

Ar e they regular tickets with an assigned seat or a Regionale ticket? How they are handled is very different. Very few tickets need to be validated anymore especially if purchased on the internet.

Posted by
7886 posts

Here’s the details

Validating a Train Ticket
As of 5th August 2023, Trenitalia tickets for regional trains that are purchased online need to be validated. This validation must be done before your train departs and you'll incur a fine if your ticket isn't validated. Please click here for instructions on how to validate your regional tickets. (Go into the app and check-in for the regionale tickets.)

You can validate your regional train tickets from midnight on the day of your trip, up until about five minutes before your departure time.

Note that tickets for Trenitalia's high-speed trains do not need to be validated before boarding.

Posted by
1207 posts

Here is the link to the Trenitalia website for information regarding validating digital Regionale tickets:

https://www.trenitalia.com/it/treni_regionali/nuovo-biglietto-digitale-regionale.html

If you created an account, the tickets can be accessed either in the app or on the website. If you have connectivity on your phone it's quite easy - click to validate and a green bar will appear on the ticket(s) - be sure to activate each one for the current trip.

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