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Trenitalia 15 years old as child or adult?

I was booking train tickets from Rome to Venice on Trenitalia app. We are a family of 4, with a 15 yrs old (currently 14, but will turn to 15 yrs old at the time of travel) and 9 yrs old. When searching tickets, I put 3 adults and 1 child, because the older one will be 15 years old at the time of travel. I select FrecciaFamily, so the 9 year old would be free. I entered birthday in the app. However, when making payment, the app recalculated the price and changed the 15 yr old from adult to child, and thus free. I double checked birthday is correct. I also tried a few different travel dates. The then-15 years old is consistently counted as a child for ticket.

I am confused, so I searched Trenitalia website. The language is “ la gratuità del viaggio per i ragazzi fino a 15 anni (non compiuti)”. Google translate “ free travel for children up to 15 years of age (not yet completed)”. Does that mean 15 years old is considered child and travels free? Do want to get in any trouble on the train.

Posted by
1192 posts

If you created a separate profile for each person and entered birth dates, if the Trenitalia system calculated the fare, then you should be OK - but I see that it's contrary to the FrecciaFamily description, and understand your concern.

Check out Italo - the cutoff age for children appears to be 16, but their Italo Family offer may be better than Trenitalia's.

Posted by
2 posts

Italo Has not released tickets for the day I will be traveling yet. I will travel on 12/29. Italo has released tickets for the reminder of Dec and Jan, except for 12/28 and 12/29.

I read somewhere that age is determined at the time the ticket is purchased, not the travel date. Would like to get more confirmation for it.