I'm confused about tipping. I know in some countries like Germany, the tip is included and you might round the bill up to the next Euro or two. What about italy? Our tour guide says we should tip 10-15% of the bill. The bill includes a 12% 'servizio' fee. What's that?
This topic really should be added to the FAQs when you consider how often it comes up here. Go to this page and find the two links to Tipping under "Money Matters": http://www.ricksteves.com/plan/tips/tips_menu.htm
No tip. Bills already include a 12% service fee. Save the tip for when you are back in the US. At most round up the bill to the nearest round number (If 68 euro leave 70). But I don't even leave that. If you pay with a credit card, the credit card slip will not even have the line for gratuity like in the US.
Not expected, not needed.