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Tickets, tickets?

I keep seeing that you need to get tickets in advance for things like the colosseum, pompeii, herculaneum.

We will be travelling with an autistic adult and they cannot always be planned for in advance.

I understand that, as they have proof of disability, they can gain free entry into many museums/historical sights.
Is it going to cause problems getting into places?

We are going to be staying in Rome/Naples/Erolano and maybe near Pompeii from 12/11 to 27/11.

It also means we cannot book timed trains until we get to the stations so we could end up paying more for train tickets.

They are very much into their history and I'm hoping they can get to see the things they want to without it being too much for them.

Any advice would be welcome. Thank you.

Posted by
1960 posts

Timed tickets are not required for Pompeii or Herculaneum. You can simply show up when the time is right for your group and buy tix at the entrances. Because Pompeii is such a large archaeological site, it’s best to start touring first thing when Pompeii opens at 9am. The last time for entrance is 3:30pm. You can get started before the tour groups begin arriving and it starts getting crowded.. Herculaneum is a much smaller site and doesn’t see the crowds Pompeii sees. Herculaneum opens at 8:30am. Herculaneum,“Ercolano” in Italian, is just 10 miles from Pompeii.

You can preview the archaeological sites on their official websites: www.pompeiisites.org and https://ercolano.cultura.gov.it.

Because Rome has become so popular among travelers in recent years— buying timed tickets in advance before visiting the Colosseum, the Forum and Palatine Hill. has become much more attractive. Admission tickets today include all three sites. While not required, having advance tickets frees up time that otherwise will be required to stand in line in order to buy admission tickets.
If you tour the Roman Forum first, you can gain entrance to the Colosseum with your combined admission tickets by entering the Colosseum after exiting the Forum at the Roman gate. This entrance to the Colosseum is not mobbed like the main ticket office is, and you’ll save a lot of time first visiting the Forum, then the Colosseum.

Posted by
16483 posts

I've no personal experience here but this traveler's experience in Florence may be useful:

https://autismadventuresabroad.com/accessible-italy-why-florence-should-be-on-every-autistic-travelers-bucketlist/

Their counsel was to have a doctor's note certifying the disability, and I'd carry a card with the statement "Mio figlio/figlia è autistico" (My son/daughter is autistic.) I think this is especially important if that disability isn't visible, as can be in the case of autism. My hunch is that your bigger issue is trying to avoid advance, timed-entry tickets for the Colosseum. The colosseum's website states this:

"Individual visitors who are entitled to free tickets according to the law must book the entrance on ticketing.colosseo.it/en"

As well, the parent who isn't covered under the caregiver clause (he is only allowed one) would need a full-priced ticket, and you may need to book the free one for the caregiver.

Could you try and stand in line for them? I wouldn't: that line may be very, very long, all of you MUST be together to purchase them, and I'm unsure they'd provide the free tickets at one of the booths, although they might. That wait in line may be difficult for your son/daughter and he/she might be 'done' before ever getting inside.

Vatican Museums state that the visitor's disability must be 78% and free tickets cannot be issued in advance, though the visitor is allowed to skip the queue.

https://www.museivaticani.va/content/museivaticani/en/organizza-visita/servizi-per-i-visitatori/accessibilita.html#:~:text=Secondary%20navigation&text=The%20Vatican%20Museums%20offer%20free,also%20extended%20to%20a%20companion.

You're going to want to be cognizant of the very heavy, very loud crowds at some of the attractions if that sort of thing bothers him. You didn't mention visiting the Vatican but the crowd and noise levels at both the basilica and museums can be pretty intense. That shouldn't be as big an issue at Pompeii, although we found some the crowds inside the baths and a few other interiors to be a bit much. As it sounds as if he/she is more into ancient history, there are alternatives to the Vatican that would work for him/her, such as the Baths of Caracalla.

Hopefully you'll hear from someone who has traveled in a similar situation. In the meantime, you could write the offices at the Colosseum and Vatican for what they'd recommend so you know more exactly what to expect in advance? Down in the very bottom right of this page of the Colosseum's website is an icon of Nero (fellow with a crown) that's the link to their live-chat function.

https://colosseo.it/en/2023/04/free-tickets/

Vatican's contact info:
+39 06 69883145
[email protected]

Posted by
3 posts

Kento Thank you for the tip on the colosseum, it sounds like a better way to get in.
I did think pompeii & herculaneum would be easier to get into without booking but I'm glad you have confirmed this.

Posted by
3 posts

Kathy thank you. I already contacted the Vatican and they were very helpful, they said to bring the uk disabled parking badge as proof of disability. I will also be taking my carers proof, plus some other reports as they said carers can get in free as well.
They can overcome their aversion of noise and people for a while, especially if it's something they really want to see.
I had not noticed the chat button on the colosseum website so I will be contacting them for assistance.
I did find the colosseum official app (You&co) which has very usefull self guided tours and maps.