Hello: I am now in Italy and rented a car from Europcar in Germany. I will return it to Munich Airport next week.
We just discovered somebody/some other car scratched the corner of the bumper and some paint chipped. The scratch was quite long. There was no way that we did it. We had been extremely careful with the car.
We suspected that sometimes people parked irresponsibly close to us and thereby swiped that corner.
What shall I do? I have Collision Damage Waiver from my Chase credit card, but am not sure if this is covered. In fact, neither my spouse nor myself have ever made any auto insurance claims anywhere in the world.
How do I file a police report in this case? It's a hit-and-run and I am not sure exactly when and how it happened.
Will the cops even entertain us? I know that had this happened in California, they wouldn't even bother coming out to help or file anything.