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Skip-the-Line in Florence: fraud or helpful?

We will be in Florence in June, unfortunately. Our group of five - three adults, two teenagers - plans to visit the Uffizi and Pitti Galleries. We don't want to use up our precious time standing in endless lines to get in. So I wrote to the Uffizi to ask about tickets needed, senior discounts, Skip-the-Line tickets, etc. They wrote back to tell me that the kids don't need admission tickets but do need reservations; they have no senior rates; and StL is a fraud.

So now I'm wondering if there's a real need to buy StL tickets. I've seen 5-hour lines in front of the Uffizi. We don't need the FirenzeCard. We know we need reservations to get in, but I'm wondering if I should believe them when they call StL tickets a "fraud."

What has been your experience with getting into the hugely popular sites in Florence at the height of the tourist season? TIA!

Posted by
3812 posts

Which line would you like to skip? Get tickets in advance and you'll skip the tickets line. Book a tour and you'll skip the same tickets line at an higher cost. But you'll be told what you are seeing.

Then there is the security line; nobody skips it.

There isn't a third line to skip, anyone making you believe the opposite is trying to fraud you.

Posted by
8097 posts

You can buy reserved time tickets to the Uffizi from the official Uffizi site. Those tickets admit you at a specific door -- you show up 15 minutes before your time slot and go right in when it is time. I have done this many times. You get your tickets ahead and show up at door 3 the door for those with reservations. I would never approach the Uffizi without a timed reservation. We have waited 2 and 3 hours back in the day -- now with reservations that is unnecessary. I think kids need to pay 4 Euro for a reserved slot and there may be a 4 Euro add on to adult tickets -- not sure. The kids are free entry but pay for the reservation.

'Skip the line tickets' are a marketing phrase from middlemen who may or may not have tickets with timed entry. No museum calls its reserved tickets 'skip the line tickets' -- but reserved tickets at the Uffizi do let you skip the line.

Posted by
15854 posts

Echoing Janet: I would never approach the Uffizi without a timed reservation, and especially not during high season. Even tourists with Firenzecards are now required to make reservations there and at the Accademia as well.

As she said, pre-reservations allow you to bypass the ticket line but NO ONE, even with a pre-purchased ticket or pass, skips the security check queue. This is true at ANY Italian museum which has a security checkpoint at the entrance.

This (below) is the official website for the Uffizi, Pitti Palace and Boboli Gardens,. You can buy a combo ticket which includes both: a reserved-time entry ticket to the Uffizi + entry to the other two ("Intero Cumulativo 3 giorni") good for 3 days.

Ticketing details on the official website:
https://www.uffizi.it/en/tickets

Clicking "Buy online" on any of the options provided on the site above will take you to the B-ticket web page for making your purchase.

Posted by
2 posts

I bought my tickets directly from the museum website. 80 Euros for Uffizi (20 each for the three adults, and 4 each for reservations for the five of us) and 63 Euros for Pitti (16 each for the three adults and 3 each for reservations for the five of us.

Lots of confusion, though - the website mentions all the gardens and galleries they sell tickets for, including Pitti. But when you click on Pitti, you get schedules for Galleria Palatina, with no mention of Pitti. Not everyone know that they are synonymous.

Posted by
15854 posts

I bought my tickets directly from the museum website. 80 Euros for
Uffizi (20 each for the three adults, and 4 each for reservations for
the five of us) and 63 Euros for Pitti (16 each for the three adults
and 3 each for reservations for the five of us.

adeliegentoo, combo tickets for the Uffizi, Pitti and Boboli are 38,00 € per adult for 3 consecutive days, (PassePartout 3 Days) and 4,00 € for the same 3-day ticket for children under age 18. There's no reason you should have chosen to buy your Uffiz and Pitti tickets separately unless you intended to do the Uffizi and Pitti/Boboli more than 3 days apart.

Buying combo tickets for your group, your total should have been 122,00 €. I just did dummy bookings twice for 3 adults and 2 children.

https://www.uffizi.it/en/tickets

Very sorry you got all turned around but at least you have tickets! :O)