Hi
Curious if anyone has had experience booking a car through Booking.com. The car pick up is from Budget in Syracuse . The rate is reasonable and I have chosen the full insurance coverage. I had read an earlier post that the rental company did not honour the insurance purchased thru booking.com
I would look at Autoeurope. They are a consolidator and typically there are 3-6 companies to chose from. We rented from Avis in Siracusa and I believe we did book thru Autoeurope.
When I've had some difficulty I've appreciated Autoeurope's customer service. I have used booking.com occasionally for lodging and have not been happy with their customer service.
I can't imagine you're saving that much money that it'd be worth the risk. I've had issues with getting resolution with their customer service. I eventually gave up.
I'd either book direct or use the consolidator mentioned above, since they have a good track record on these pages.
I use Booking.com pretty regularly for hotels and apartments and very happy with their service. That said, I do like to book direct with the company, maybe Autoeurope as a broker at the most. I get Booking.com expanding out to tours, cars, and transport tickets, sort of a one stop shop, but I'll stick with them just for what they do best.
