Hello, I'm trying to buy online tickets for the Scrovegni Chapel in Padua in the Chapel's official website. In order to buy the tickets, the registration page is asking to send a verification code to my phone number. When I enter the number, it says the number is not valid, even though it is the correct number using the country code. I tried different options and it doesn't take it. I am using an American phone number. Any experiences or suggestions?
Posted by
San Diego, California, USA
827 posts
There are a number of threads recently complaining about the website and buying tickets. I don't know if there was ever a resolution but I suggest searching for Scrovegni in the forum to read the previous threads and see if there was ever a solution.
I personally had trouble buying tickets when I was in Italy but I thought it was because I was trying to the next day. But it turns out maybe it's just broken.
Good luck,
=Tod
Posted by
Twin Cities of MN
5687 posts
I have plans to go there in September so I hope it gets figured out. I do see the website says you can book thru June of this year. I found this email address:
There is a link on the Scrogegni website to purchase pass to the chapel plus the other venues in Padua as well as transportation. It isn't much more than the chapel itself. Have you tried that link?
The only other things I can suggest is looking for a contact email for Tourist information. Or contact your lodging for assistance.
Keep us posted.
Posted by
Twin Cities of MN
5687 posts
Did you figure anything out?
Posted by
2 posts
You should use a temporary phone number because receiving a verification code is what it's meant for, so it will work. At least, it works for my verification purposes all the time and that's why I'm recommending
Posted by
27 posts
I had this problem which I resolved by emailing the ticket site. They got me a temporary verification code to use and I was able to get my tickets. Good luck!