Scam gelateria in Florence

I’ve never seen reviews so low. Thanks for the warning. Why didn’t you just walk out? If you’re being hustled, run the other way.

Wow! They have an average rating of 1.1 with 2000+ reviews! That’s a huge quantity of bad experiences!

Reading the reviews, appears to be very much scammers. Reviews state prices not displayed or a price displayed and then a different price once rung up. Or told a price and charged a different amount on the credit card. I'm glad I didn't run across a place like this when I was buying my gelato. It looks like I will need to add another thing to my list of things to be careful of in Italy.

The pricelist only mentions prices for the ice cream, not the cookie/cup, which is grossly overcharged.

You want to look for gelato shops that have covered metal bins, and no displays of high mounds of whipped up, decorated, brightly coloured mounds of gelato.
These are more likely to sell artisanal home made gelato from smaller family run businesses.
It also tastes a great deal more delicious than the neon coloured stuff!

https://www.sliceoftuscany.com/blog-2/2020/2/19/gelato-the-difference-between-authentic-and-fake

You will know next time!

I’m sure it was this place based on the prices and location, my mom got a gelato here in 2017 and when the girl told her the price, my mom gave it back to her and walked out.

There were places in Sicily where no price was posted, so what you got charged depending on whether you were a local or tourist. In Taormina one place charged X one day and tried to charge Y the next day. We called him on it and got the lower price. Neither price was terrible, a 1€ difference is all, but just something to be aware of. Nothing like what the OP mentioned.

Good for your mom, Marco !!