We want to us the audio tour app, "Audio Europe", on our Android phone but when we try to install it from the Play Store, it says that the app won't work on our device. Am I doing something wrong? Is there another app? Is there a workaround?
Thanks for any assistance.
Damon
Do not know what to tell you except that I have used several of the RS tours on my Android phone with no problems. Did you download the Android version or the phone version?
What device do you have? Is it updated? Do you have any problems loading other apps?
I tried to download the phone version from the Google Play Store. I have a Samsung S8+ phone and don't have any problems loading other apps.
There were problems earlier this year with the Android app. According to the RS tech help page you need to be running Android 13 or higher. https://www.ricksteves.com/watch-read-listen/audio/audio-europe/app-support
You can also use your phone to download the mp3 version of individual audio tours (you might need to download a player app if you don't have one on your phone already). There are instructions on each web page for the various audio tours (each page also has a PDF map) - here's the one for London https://www.ricksteves.com/watch-read-listen/audio/audio-tours/london
Wow Thank you so much for the tips. I was able to load it on my tablet and will look to see of I can download the specific tours as you recommended. Our phones are old and don't support Android 13. :(
Just ran into the same problem with not being able to load because my phone won't support 13. Hoping to save with audio app.
This is odd. I have an S20FE and it is running Android Version 13. The play store still says "This app won't work with your device." Has anyone been able to make this work lately?
I too have 13 but said it won't work on my phone.
The Rick Steves website specifies that:
This app downloads and stores audio files on your Apple® device running iOS 10.0 or later. The Android version runs on Android 14 or later. No Wi-Fi or cellphone connection is required to listen. (You need a connection to download the audio tracks before you listen.)
https://www.ricksteves.com/watch-read-listen/audio/audio-europe
Under App Updates:
Version 4.1.30 — Android only
Requires Android 14 or higher as of September 2024.
https://www.ricksteves.com/watch-read-listen/audio/audio-europe/app-support
While the app requires a certain version of Android, the audio tour files
themselves are generic .mp3 files, and are not dependent on any version
of the Rick Steves app to be played. You can use any music player to play
the files.
I believe that what the app gives you is a nice organized interface to regions
and tours, but it is not the end of the world if you download the mp3 files by
themselves and rename to be indicative of what the content is. It certainly
beats spending money on a new phone just to be able to listen to audio tours,
which are more or less a verbal version of what's in the guidebooks.
But, if your phone is using an older (say, Android 11 or earlier) version, then you
need to upgrade anyways, as your phone is probably no longer getting OS
updates and you are at risk for security issues, etc.
Thank you for your replies. I will be downloading the files instead of using the app.
