Has anyone had any negative dealing with this company. Just about to book with them and found a very negative comments on Graffiti Wall? Thanks
Posted by
OP
Melbourne, Victoria, Australia
68 posts
Yes, sorry this is the company name. I have seen a post where apparently the rental was dirty and then the follow up to their complaints, non-existant. Thank you for your help I will look up Travel Advisor and see what the comments are.
Posted by
Orlando, FL, USA
81 posts
Is that the name of the rental company? Please clarify for us. thanks!
Posted by
Ottawa, Canada
4555 posts
We used rentalinrome.com a couple of years ago and had no major problems. However, we now usually deal with homelidays.com, since you deal directly with the apartment owner, and there are lots of posts from past customers, so you get a much better idea of whether the listing lives up to its billing.
Posted by
Virginia, USA
5813 posts
Carol, Take a look at the Rome Forum on tripadvisor.com. There have been several negative postings recently.
Posted by
Wichita
831 posts
Carol,
Slow Travel is the best place on the web to checkout apartments. See http://www.slowtrav.com/italy/vr/list.asp?r=Rome
and sort by agency and you will find about half for and half against rentalinrome.
Posted by
Hendersonvlle, NC
486 posts
Paula Frommer in her Italy book recommends some sites and explains why she thinks as she does about them.
Posted by
Bend, OR
576 posts
I booked an apartment with RentalinRome, then changed my plans. I tried canceling and got no response from them for weeks, which made me pretty nervous. It took me over 6 weeks to finally get a refund from them.