I'm planning ahead for a trip to Italy. I'd like to arrange for tours to Pompeii (daytrip), Coliseum and the Vatican and I'm seeking opinions on tour companies.
We had a trip scheduled in 2021 which got cancelled due to the pandemic. We had tours scheduled through thetourguy.com for Coliseum and Vatican. They refused to refund us on our tickets (even though that was the policy when tickets were purchased) and offered credits for future travel instead. Now I'm trying to contact them about the credits . . . and they're not responding. So . . . I don't think thetourguy (or romanguy) is someone to trust.
Do you have any recommendations for trustworthy tour companies? I'd really like to arrange the early entry tour for Vatican in particular - I know some companies offer more exclusive access in the Coliseum and that would be cool as well.