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Problems with train tickets in Italy

We booked our train travel on Trenitalia in Italy. Some of our tickets are not available to us online. Does a PDF of the bar code work as your ticket on the train? Should we take a paper copy with us? Has anyone experienced this issue?

Posted by
3429 posts

I’ve always used a PDF on my phone and never had a problem. I’d also suggest using the Trenitalia app vs. the website.

Posted by
8908 posts

Download the Trenitalia app. You can enter the ticket # in the app, and it will show up. Or, you can bring a paper print out. It should have a QR code on it.