I reserved 3 nights via email in Monterossa al Mar at the Hotel La Colonnina. I sent us travelers checks with deposit and now they will not respond via email and their fax number won't go thru either. I got the hotel from the Cinque Terra website. I am worried! we are leaving Tues. and the reservation is for 4/6-4/9/07 What should I do?
Posted by
cochranville, pa, usa
320 posts
I've had same experiences and found that the people were either away or hadn't read the e-mails. As for the fax in Italy it is often the same number as their phone line.If they have it in phone mode it will not go through.
We had one B&B who only had their fax machine on at night.
I'd try e-mailing again with a receipt of mail request. You could also just phone them taking time difference into consideration.Good luck!
Posted by
OP
Newberg, OR, USA
2 posts
Thanks for the encouragement and info. on your experience. This was a hotel recommended in Rick's book on Italy so I do believe it's not a scam.If I don't hear anything soon I will call. I speak no Italian so I hope they will speak some English!
Posted by
Pittsburgh, PA, USA
507 posts
This isn't too unusual. I've found that some places figure, "Well, they paid the despoit, so they know they have a reservation." I empathize with your anxiety, though.