Please sign in to post.

Please help. Is QR symbol my train ticket?

We are traveling from Naples to Sorrento via train. We bought our tickets online and received just a QR symbol and the times of our travel. Is this our ticket or do we scan it at the train station to get our tickets?

Posted by
12 posts

We bought them from Online Travel System Touristic Train on Campania Express

Posted by
7240 posts

Online Travel System Touristic Train on Campania Express

^^A Google search of this brings up nothing.
Could you provide a link to the site you bought tickets from?

I am guessing the QR code is your ticket

ETA

OK this is the Campania Express site with this as header "Online Travel System Touristic Train"
https://ots.eavsrl.it/web/public/ots/ticket/index

Posted by
7240 posts

Well that is the official site to purchase tickets so I’d say what you have with QR code is your ticket

If it wasn’t you would have received further instructions

Posted by
12 posts

Thanks for your help! This is our first experience with train travel so I just wanted to be sure we’re okay.

Posted by
3515 posts

Hi lamkelly:

You say this is your first train experience.
Have a look at the Italian section on this site:

https://www.seat61.com/

It is an up to date and good overview of trains, stations, tickets, etc.
Useful on how to navigate the stations and what to be looking for as far as finding the correct platform, etc.
If you are keeping your tickets on your phones, make a screen shot of all the tickets to keep in the gallery or notes section.
That way you will have access to them even without data or phone service, as long as your battery is charged!

Posted by
415 posts

Yes, it is your ticket. The conductor comes around with a scanner which will read your QR code