Has any stayed at the Suore di Santa Elisabetta a polish convent near the Termini train station. In Rick Steve's book, it mentioned that it books up early. I am still waiting for an email from them. I am on strict spending budget but would like some recommendations for the last week in April 2012.
I am not sure how long ago you sent them an e-mail but if you think you have waited long enough: Do you have a phone number for them? If so, give them a call being mindful of the time difference between the west coast and Europe.
Carol, It's possible they are closed for the season, so may not be checking E-mails on a regular basis. Also, perhaps some staff aren't able to function with written English. Would you consider other accommodations? Have a look at This Hostel to see whether that will work for you. I can suggest another Hostel or Hotels in the Termini area if you're interested. Good luck and happy travels!
I notice that their website (www.csse.eu) lists several properties and fax numbers - faxing is sometimes more efficient than emails.