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Pisa Tickets - should I be worried?

I was just wondering if anyone has had experience purchasing tickets in advance for the leaning tower from their website. I purchased tickets a week ago, and although I have a confirmation number, I have not yet received a confirmation e-mail they indicated would be sent, nor has my CC been billed. I am more worried about compromised personal info than not having the tickets (although my kids would be upset about that!) Thank you in advance.

Joann