The hotel in Venice was the Hotel Flora.
The daytime staff was very good and really tried to make me comfortable. The evening staff went through the motions. The stay got better as the days progressed.
Upon checkout, guests can't check out with reception. They have to wait to talk to the manager.
However, compared to the hotel I was in In Padua, the Hotel Flora was great.
In Padua, I stayed at the Albergo Al Fagiano. This is a Rick Steves tour hotel and my room was absolutely terrible.
--the tile floor was softer than the bed;
--there was a stain on the bedspread,
--the pillow was literally flat when I put my head on it
--wifi was virtually non-existent
--the towels were so thin that when held up to the light, it would shine through
--on my last day, as I was drying myself after showering, the only bath towel in the room literally split down the center. (On a positive note, the shower pressure was good and there was plenty of hot water.)
--the bar of soap provided was the smallest thing I"ve ever seen. It was about twice the size of a mentos candy.
--breakfast was paltry.
--I never saw anyone at reception smile or act as if they cared.
--the room was dark and had no place to plug anything in. I had a choice of charging my phone either in the bathroom or by unplugging one of the two small lamps.
--the location was good and convenient to everything.