Please sign in to post.

Phone number format - Trenitalia

Trying to buy tickets but Trenitalia won't accept any format I've tried for entering my phone number. Used RS directions of 00-1, used the +1, used just my US phone number, but am rejected no matter whatever combo I try. So went to Captain Train but found no way to choose seats so am going back to Trenitalia. Can you tell me how I should input my US phone, which is of course in this format: area code plus 7 digit number - 000-000-0000. Help!

Posted by
11613 posts

Use the phone number of a hotel in Italy, even Trenitalia's phone number will do. They will not contact you by phone, they will email you.

Posted by
224 posts

Booked with them the other day. I'm pretty sure I just did area code and number like normal. I did find their site very slow and it took several tries for it to take my credit card.

Posted by
362 posts

Zoe - GRAZIE MOLTISSIMO!! I used the phone number of a friend in Roma and it worked like a charm!